This Privacy Policy explains how Glowkey, Inc. (“Glowkey,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website or contact us. Glowkey is a third-party logistics (3PL) provider based in Gardena, California, United States.
1. Information we collect
Information you provide
When you submit our contact or quote form, we collect the details you choose to share — typically your name, company, email address, phone number, monthly order volume, service of interest, and any message you send.
Information collected automatically
When you visit the site, we and our analytics providers may automatically collect standard technical data such as your IP address, browser type, device information, pages viewed, and referring URLs, using cookies and similar technologies.
2. How we use information
- To respond to your inquiries and provide quotes;
- To provide, operate, and improve our fulfillment services and website;
- To communicate with you about your requests, account, or service updates;
- To analyze site usage and improve performance and content;
- To comply with legal obligations and protect our rights.
3. How we share information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the site and business (for example, form processing, hosting, analytics, email, and shipping carriers), under obligations to protect it;
- Legal and safety recipients, where required by law or to protect rights, property, or safety;
- Business transfers, in connection with a merger, acquisition, or sale of assets.
4. Cookies and analytics
We use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. You can control cookies through your browser settings; disabling them may affect some features.
5. Data retention
We keep personal information only as long as necessary for the purposes described here, to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Data security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your privacy rights
Depending on where you live, you may have rights to access, correct, or delete your personal information, and to opt out of certain processing. California residents have rights under the CCPA/CPRA, including the right to know, delete, and correct personal information, and to opt out of the “sale” or “sharing” of personal information (note: we do not sell personal information). To exercise any of these rights, email us at [email protected]. We will not discriminate against you for exercising your rights.
8. Children’s privacy
Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
9. Third-party links
Our site may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here and revise the “Effective date” above.
11. Contact us
Questions about this policy or your information? Contact us at [email protected] or +1 (310) 962-2787 — Glowkey, Inc., Gardena, California, USA.